Office & Membership Assistant
KCOS, El Paso’s Public Television station

KCOS, El Paso’s community-owned PBS station invites qualified professionals to apply for the position of Office & Membership Assistant. The individual selected for this role will report to the Office Manager. We are looking for a team player who is a quick learner and able to work independently after being trained. At many times this individual will be the first point of contact for our members (donors) and viewers so they must represent KCOS positively and be a problemsolver when needed. This is a Part-Time position for 20 hours weekly. Typically 1 – 5 pm, Monday – Friday. $10 per hour.

DUTIES AND RESPONSIBILITIES
• Answers the main phone line for KCOS, resolving calls as much as possible, or directing them to the appropriate staff member when needed.
• Replies via phone or email to donor/member inquiries, comments and complaints on a daily basis, and updates member file to document resolution.
• Understands the daily work and activities of KCOS, so they can answer questions from the public as best possible.
• Follow up with web-based donors to thank and verify if there is a thank you gift requested.
• Prepares and reconciles daily deposits
• Runs end of day report in Allegiance (donor database).
• Makes bank deposits and daily post office runs, when requested by Office Manager.
• Prepares mail and shipping (USPS and UPS/FedEx).
• Sending Accounts Receivable statements to clients.
• Mailing pledge reminders to donors.
• Contacts donors with expiring credit card information or declined accounts to update information.
• Entering pledges in our donor database, entering information needed to execute pledge drives and ordering premiums.
• Filing and organizing, as needed.
• Support with communications and organization for KCOS fundraising events and projects such as Wine & Food, Art Auction, and PBS Kids Writers Contest.
Other Duties (as assigned and including):
• Participates in KCOS fundraising events and activities as directed. (These events are typically evening or weekend and would result in extra hours beyond the average of 20 weekly).

EDUCATIONAL REQUIREMENTS
Associate degree (or higher) from an accredited institution preferred.

SKILLS & EXPERIENCE REQUIREMENTS
  • Excellent organizational and communication skills required.
  • Proofreading skills including spelling, grammar and punctuation for business communications.
  • Experience in customer service, data entry, and record keeping required.
  • Experience with bookkeeping, math, Accounts Payable and Accounts Receivable preferred.
  • Proficiency in Microsoft Office software preferred.
  • Bilingual in English and Spanish highly preferred.

PHYSICAL DEMANDS
  • Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
  • In addition to regular office hours, position sometimes requires overtime and/or evening hours (less than 5% of time).

COVER LETTER REQUIRED:
Please also include a cover letter. Be sure to highlight why you want to work for
our local PBS station and confirm that you can work Monday - Friday from 1 pm - 5 pm.
Interested applicants should email their resume and cover letter to Emily Loya at
eloya@kcostv.org

Careers:

Office and Membership Assistant - Part Time


Internships:

Most of our internships are unpaid, volunteer internships and we ask for a minimum of 10-15 hours weekly in order for the student and KCOS to have a meaningful and impactful experience. We are happy to work with students for school credit for the internship.

During the Fall and Spring semester we typically have a limited number of paid internships through EPCC STS program and the UTEP Center for Civic Engagement. If you’re interested in a paid internship, you must first qualify through those organizations.


Production Intern

Development and Communications Intern

Community Outreach Intern

PBS Kids Intern


To apply, please send a cover letter and resume to kcostv@gmail.com.
Please include in the subject line which position you are applying for.

 
EEO/Affirmative Action
Minorities/Women Encouraged to Apply

KCOS is an Affirmative Action Equal Opportunity Employer which strives to enhance its ability to develop a diverse staff who have the ability to better serve the citizens of the Paso del Norte region.

KCOS adheres to the EEOC regulations which enforces Title VII of the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex (including sexual harassment or pregnancy) or national origin; the Age Discrimination in Employment Act, which protects workers age 40 and older from discrimination based on age; the Equal Pay Act of 1963; the Rehabilitation Act of 1973, which prohibits employment discrimination against people with disabilities in the federal sector; Title I of the Americans with Disabilities Act, which prohibits employment discrimination in the private sector and state and local governments; and sections of the Civil Rights Act of 1991. For further information regarding EEOC guidelines, visit www.eeoc.gov.